Lease Guide

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  • Reserve HERE
  • Confirm HERE

Move-in procedures

(1) Checking apartment vacancies.

You may inquire regarding vacancies in the apartment of your choice by submitting the on- line inquiries form, Contact Us.

Look through the contents of this page and confirm the apartment leasing terms and conditions set forth in Confirm HERE 1 for a private apartment lease or Confirm HERE 2 for a corporate apartment lease and follow the apartment reservation procedures below.

Contact Us
Confirm HERE 1 for a private apartment lease
Confirm HERE for a corporate apartment lease.
 

(2) Reserving an apartment.

The reservation procedures will be performed as follows:

  1. Clicking on Reserve HERE, fill out an on-line apartment reservation request form and transmit the form to us.
  2. We will reserve an apartment in accordance with the reservation request form above if available. If not available, we will propose an alternative apartment.
Reserve HERE
 

(3) Agreeing to an apartment lease contract.

Following the customer’s apartment reservation request obtained above, we will, as email attachments or by fax or by mail, issue to a customer an apartment lease contract and quote, asking the confirmation of the contents. Upon confirmation from the customer, we will proceed to our corporate approval.

 

(4) Paying rent.

After completion of the reservation procedure above, an invoice will be sent to the customer for lease costs.
Remit the invoiced amount of a lump sum payment for the rent and deposit to our bank specified in the invoice or give us the customer’s credit card information by fax or phone not later 7 days before an expected move-in day.

The invoiced amount includes the apartment rent covering the term to be leased, a deposit and public utility fees for electricity, gas and water, and an apartment move-out cleaning charge to be performed after the cutomer has vacated and left the apartment.

 

(5) Moving into an apartment.

Move-in procedures will be performed as follows:

1. We will arrange a meeting time and place, either at our office or the apartment to be leased.

2. Both Clearth and the customer sign two copies of the apartment lease contract agreed above while a customer is moving in. Then, the customer will receive an apartment key(s) and the orientation of the apartment equipment and appliance.

Necessary documents while moving in:

    • Copy of a customer’s passport
 
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Our refund policy

We may refund a prepaid rent on a customer’s request when a customer moves in an apartment and realizes a difficulty in staying any longer.  Please note, however, that our refund policy is subject to the following cases:
  1. In case the customer stays at any of our apartments for the first time.
  2. In case the customer claims a refund only while moving in the apartment. Also please note that we may refuse to accept any refund request arising from the customer’s personal request such as convenience, interest, preference and feeling.
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Move-out procedures

Joint apartment move-out procedures will be performed at the apartment as follows:

  1. We will set up a meeting time in advance, communicating with a customer.
  2. Both Clearth and the customer will jointly conduct an apartment move-out check to inspect whether or not the apartment and furnishings thereof have been damaged or changed except ordinary wear and tear, and left in its original condition.
  3. Both Clearth and the customer will sign two copies of a move-out confirmation note of which content is subject to the results of the apartment move-out checking above.
  4. The customer will return the apartment key(s) back to us. We will, then, have procedures necessary for refunding the deposit received in the Paying rent (4) above to the customer, following the content of the move-out confirmation note above and the apartment leasing terms and conditions confirmed in the Agreeing to an apartment lease contract above (3).
 
Inquiry / Reservation Feel free to contact us whatever you need.
TEL: +81-3-5425-2547 FAX:+81-3-5425-2472 Office:Open, Monday to Friday
Inquiry first! Contact Us Reserve HERE Map to office
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Inquiry / Reservation

Contact Us

Reserve HERE